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Hacienda Caracol

Riviera Maya & Cancún, Exclusive Zone
5.0(18 reviews)
Evoke Verified Quality
Hacienda Caracol main photo
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Max Guests24 People
Bedrooms10 Suites
Bathrooms10 Baths

Overview

About The Villa Hacienda Caracol is an expansive 10-bedroom, 11-bathroom villa, shaped by architecture that combines Spanish and Mexican design, with high ceilings, marble floors, and rich handcrafted furniture. The villa offers incredible ocean and jungle views and comes with a full-service staff, available 24/7. There are eight bedrooms located inside Hacienda Caracol, seven of which are furnished with king-size beds.

The rooftop suite includes a queen-size bed with sweeping views of Soliman Bay. There is a separate guest house on the property with two one-bedroom suites. Both rooms are furnished with one king-size bed and one double size bed.

All bedrooms are equipped with ceiling fans, air conditioning and security safe. Every bedroom has a private luxurious marble bathroom. Accommodating up to 24 guests at a time, Hacienda Caracol is the perfect refuge near Tulum, whether you’re in Riviera Maya for a family vacation, group getaway or yoga retreat.

Villa Features:

Bedrooms:

Master Bedroom

King size bed, Air conditioning, Ceiling fan, Ensuite bathroom with tub & shower, Hairdryer, Ocean views with private terrace, Safety box, Satellite TV, Telephone, Wifi access, Window screen

Bedroom 2

King size bed, Air conditioning, Ceiling fan, Ensuite bathroom with shower, Hairdryer, Safety box, Wifi access, Window screen

Bedroom 3

King size bed, Air conditioning, Ceiling fan, Ensuite bathroom with shower, Hairdryer, Safety box, Window screen

Bedroom 4

King size bed, Air conditioning, Ceiling fan, Ensuite bathroom with shower, Hairdryer, Ocean view, Safety box, Terrace, Wifi access, Window screen

Bedroom 5

King size bed, Air conditioning, Ceiling fan, Ensuite bathroom with shower, Hairdryer, Ocean view, Safety box, Terrace, Wifi access, Window screen

Bedroom 6

King size bed, Air conditioning, Ceiling fan, Ensuite bathroom with shower, Hairdryer, Jungle view, Safety box, Wifi access, Window screen

Bedroom 7

King size bed, Air conditioning, Ceiling fan, Ensuite bathroom with shower, Hairdryer, Safety box, Satellite TV, Wifi access, Window screen

Bedroom 8 - Rooftop

Queen size bed, Air conditioning, Ceiling fan, Ensuite bathroom with shower, Hairdryer, Ocean views with private terrace, Wifi access, Window screen

Bedroom 9 - Guest House

Double sofa bed, King size bed, Air conditioning, Ensuite bathroom with shower, Garden view, Kitchenette, Private entrance, Safety box, Sofa bed (double), Wifi access, Window screen

Bedroom 10 - Guest House

Double sofa bed, King size bed, Air conditioning, Ceiling fan, Ensuite bathroom with shower, Kitchenette, Ocean views with private terrace, Private entrance, Sofa bed (double), Wifi access, Window screen Staff & Services Services included with this booking:

Daily

  • Concierge - Speaks English & Spanish

  • Maid Service

    8am -4pm

  • Chef Service

    Daily Chef Service from 8am to 6:30pm *** guests are responsible for purchasing meal items through their Curator (35% mark up on groceries)

  • Concierge

    8am - 8pm

  • Gardener

    8am -4pm, Daily maintenance of beach and pool cleaning

Indoor

  • A/C
  • Baby crib
  • Bar
  • Blender
  • Ceiling fans
  • Coffee maker
  • Flat screen TV
  • Fully equipped kitchen
  • Hairdryers
  • High chair
  • Indoor speaker system
  • Microwave
  • Safety box
  • Satellite TV
  • Sonos music system
  • Telephone
  • Toaster
  • Toaster oven
  • Washer/Dryer (operated by staff)
  • Wi-Fi access

Outdoor

  • Beach chairs
  • Beach towels
  • Beach toys
  • Deck/patio
  • Kayaks
  • Located within a gated community
  • Outdoor dining
  • Outdoor grill
  • Outdoor showers
  • Pool chairs
  • Pool with ocean views
  • Security cameras
  • Snorkel equipment
  • Swim up table
  • Terrace with ocean view
Need To Know

Please note, taxes and security deposits are additional to the quoted price

Lodging Tax 5%             Government Tax 16%
  • Security deposit mandatory $1,500.00USD at check-in cash or credit card
  • Maximum occupancy, main house and guest house: 24 people
  • An additional guest fee of $85 USD + taxes per guest per night is applicable for for each guest after 10 *Excluding Festive dates 2025
  • Children 7 and under are free
  • Check in 3pm, check out 11am
  • Day passes are available at $50 USD per person per day
  • 24-hour security on the Bay.
  • Use of kayaks and snorkel equipment.

– Due to noise restrictions and the calm nature of the Soliman Bay community, only groups of guests over 30 years of age are allowed at this property.

Amenities & Features

Infinity Pool & Private Jacuzzi
Dedicated 24/7 Evoke Concierge
Private Chef Service Available
Daily Housekeeping & Turndown
High-Speed Starlink WiFi
Sonos Integrated Sound System
Panoramic Ocean Views
Gourmet Chef Kitchen

Included / Excluded

What is Included
  • Dedicated 24/7 Evoke Lifestyle Concierge
  • Daily Housekeeping & Turndown Service
  • Welcome Margarita Reception & Arrival Amenities
  • High-Speed Starlink Wi-Fi & Integrated Sound System
  • Gourmet Chef Kitchen & Luxury Bath Amenities
  • Pre-arrival Villa Provisioning & Itinerary Coordination
Not Included / Add-ons
  • Food & Beverage Grocery Provisioning (billed at actual receipt cost)
  • Private Chef cooking fees (available as add-on service)
  • Discretionary staff gratuities
  • Airport ground luxury transfers (available upon request)

Location & Privacy

Riviera Maya & Cancún, Exclusive Zone

Protected Destination Map • High Privacy Sanctuary

Customer Reviews(18 verified reviews)

5.0 / 5.0• Verified Client Excellence
Sebastian & Elena VanceVerified Client
Sep 2026

Flawless luxury execution and world-class concierge

From the seamless arrival to the attentive on-site staff and private chef recommendations, everything exceeded our high expectations. The property matched the photos perfectly with immaculate attention to detail. Evoke has earned our loyalty for all our future private charters and villa retreats.

Marcus RothschildVerified Client
Aug 2026

Unmatched hospitality and complete privacy

Total tranquility, 24/7 guarded security, and pristine amenities. The sound system, private amenities, and effortless coordination made our celebration truly unforgettable. Our guests were thoroughly impressed by the white-glove service standard.

Camilla & David SterlingVerified Client
Jul 2026

Top-tier luxury experience from start to finish

Booking was straightforward and the concierge team anticipated every detail before we even asked. Highly recommend to anyone seeking authentic luxury without compromises.

$2,600/ night
Tarifa GarantizadaConcierge VIP Incluido
Check-in
27 Oct 2026Martes
Check-out4N
31 Oct 2026Sábado
Huéspedes & Pasajeros2 Invitados (Máx 24)
2
Modalidad de Pago
$2,600 × 4 noches$10,400
Servicio Concierge Evoke (10%)$1,040
Impuestos & IVA (16%)$1,664
Depósito en Garantía (Reembolsable)$1,500
Total a Pagar$14,604
Consultar Vía WhatsApp
Acuerdo de Confidencialidad & NDA Garantizado
Pagos Encriptados vía Stripe y Transferencia VIP

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